CSS Commerce Privacy Policy

Who is CoreShop?

CoreShop wants you to know that we take your privacy seriously. Because we do, our Website Privacy Policy states what information we collect and how that information is collected, for what purposes we collect information, how that information is used, who we share it with and under what circumstances that information would be released. We want you to know when you have a choice regarding the collection or dissemination of any personal information, and how you can exercise your options. Our Website Privacy Policy will also explain what rights you have in relation to your personal information, what steps we take to secure your private information and what steps you should take to safeguard that information. Finally, our Website Privacy Policy will tell you who you can contact regarding questions about our Website Privacy Policy.

We collect only the information that is necessary to provide the services offered via our Website, to comply with our legal obligations, to facilitate transactions with you, and to gather information about general Website traffic on our various Websites, and no additional information other than is necessary will be requested of you without first clearly informing you of the collection and use of such additional information. Among the information we collect there will be personal information. This means information that identifies you personally such as your name or contact details or data that can be linked with such information in order to identify you.

Information We Collect When You Sign up for a Newsletter on Our Website

When you register with us through our Website, we may collect information from you such as:

  • Your name
  • Your telephone number
  • Your email address
  • Your address (including, city, state, postal code, and country)
  • Business name (if applicable)

We may request additional information from you depending on certain transaction, contractual or regulatory requirements. We will notify you of what information we need, and how it will be used. 

We also collect information about you and your computer when you click on our website. We log your IP address, browser type, access times, and referring site to help diagnose potential problems with our server, to administer our website, track and report website traffic and potentially for marketing purposes. Your IP address is used to gather broad demographic information.

Our website uses cookies to keep track of your user account. We use cookies to deliver content specific to your interests, to save your username so you don’t have to re-enter it each time you visit our website, and for other purposes. For our site to function properly, it is important you have cookies enabled.

See the cookies section below for more information on cookies.

Most of the personal information we collect about you is information voluntarily provided by you when you contact us or submit information to us, such as a registration, or other communications. Other personal information is available to us when you click on our website and is collected electronically via our web engine. Other personal information may be obtained by us from publicly available sources from time to time.

We collect personal information to establish a business relationship with you and/or to respond to an enquiry by you.

Personal information collected by us is used to communicate with you. We use the information provided by you to communicate with you regarding your specific inquiries.

We do not sell or release your personal information to any third party (except as set out in this Privacy Policy) without your consent, unless we are required to by law, or in the good-faith belief that such action is necessary to conform to the edicts of the law or comply with an official investigation by a law enforcement organization.

We may use your personal information to enhance or develop features, products and services.

Data protection laws require that there is a specific lawful basis for processing. Where you provide personal information to us for the purposes of an enquiry, the basis for processing is that it is required as a legitimate interest of ours as a business to respond to your enquiry.

Where we process your personal information for the purposes of sending you marketing communications we will rely upon the legal basis of legitimate interests and/or consent (if obtained) for processing your personal information for those purposes.

Before we alter the reason for using any personal information you have provided to us, we will notify you of our intended change in use of that information, ensuring such use complies with applicable data protection law and where necessary obtain your consent prior to using your personal information in a new way.

We may share your personal information internally within our group of business entities.  Any release of information for such a purpose will be done under standard confidentiality restrictions.

Your personal information shall generally be stored and processed in the US. 

To find out more about how we safeguard your personal information (including obtaining a copy of such safeguards) in relation to transfers outside the EEA, please contact us via the details provided in the contact us section below.

We retain your personal information for no longer than is necessary for the purposes for which the information is collected and in line with this Privacy Policy. When determining the relevant retention periods, we will take into account factors including:

  • legal obligation(s) under applicable law to retain data for a certain period of time;
  • statute of limitations under applicable law; (potential) disputes; and guidelines issued by relevant national data protection regulators.

Otherwise, we securely anonymise or erase your personal information once it is no longer required. For further information about how long we will keep your personal information, please contact us using the contact details provided in the contact us section below.

The right to be informed. You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.

The right of access. You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law. You can do this by writing us on the email address below.

The right to rectification. You are entitled to have your information corrected if it is inaccurate or incomplete. You can request that we rectify any errors in personal information that we hold by writing us on the email address below.

The right to erasure. This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there is no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

The right to restrict processing. You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further.

The right to object to processing. You have the right to object to certain types of processing, including processing for direct marketing (i.e. receiving emails from us notifying you about other services we provide which we think may be of interest to you or being contacted with varying potential opportunities). You may change your preferences regarding email communications by contacting us or by visiting one of our preference centers listed below.

The right to lodge a complaint. You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

The right to withdraw consent. If you have given your consent to anything we do with your personal data (i.e we rely on consent as a legal basis for processing your personal information), you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). You can withdraw your consent to the processing of your personal information at any time.

Please consider your request responsibly before submitting it. We will respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

A user may request we discontinue the use of that person’s personal information. If you would like to know what information we have collected, would like any information purged, or would like for us to discontinue using personal information, please contact editor@coreshopsolutions.com. The return of certain personal information by us may prevent you from accessing all or certain portions of our website, and we will endeavour to communicate to you the extent to which your request will affect your use of our website prior to complying with your request.

Cookies are small text files stored by your device when you access our websites on the internet. We will use two types of cookies:

  • Session cookies – these expire when you close your browser and leave your computer.
  • Persistent cookies – these are stored in the longer term on your computer. They are normally used to make sure the site remembers your preferences.

We use cookies to make it easier to use and to support the provision of information and functionality to you. Cookies also provide us with information about how our website is used so we can keep them as up to date, relevant and error free as possible. By using our website, you agree to our using cookies. Certain cookies may be set the moment you visit any website.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, preventing cookies is likely to impact the functionality or performance of our website, or prevent you from using certain services provided through it. If you prevent cookies, we cannot guarantee access to the services provided through our website or be sure how our website will perform during your visit. Preventing cookies will also affect our ability to update our website to cater to your user preferences and improve its performance.

Most internet browsers are initially set up to automatically accept cookies. You can change the settings to block cookies or to alert you when cookies are being sent to your device. If you use different devices to view and access the Site (e.g. your computer, smartphone, tablet etc) you will need to ensure that each browser on each device is adjusted to suit your cookie preferences.

If you believe that your personal information has been improperly released by us to a third party or if you have questions about how we collect, store, use, or destroy your personal information, or how to exercise your rights in relation to your personal information you may contact us at the email address, telephone number, or mailing address listed below..

If you experience difficulty in correcting personal information or have questions regarding our Website Privacy Policy, please contact us at editor@coreshopsolutions.com

CSS Commerce
Revised July 1, 2019