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Hyperautomation to fulfil jobs rather than executing tasks: the BPM manager robot vs human case

The last decade (2010 to 2020) has been witness to many new and/or raising terms linked to technology and innovation. There are each time more expert, yet exciting, knowledge areas to
specialise on, with terms like big data, gamification, data science, blockchain, ransomware, artificial intelligence (AI), cloud computing, Internet of things (IoT), machine learning (ML), robotic process automation (RPA), quantum computing, computer vision, industry 4.0, among others, as well as business buzzwords like digital transformation, disruption, and agile.

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